MODELING SALE-SERVICE RELATIONSHIP

 method for modeling sale-service relationship consist of four method , which is two-point method , before-after experiment , game playing , and buyer survey .

TWO-POINT METHOD

• point current sale is the first view for the sale service at the company 
• point target planning is the goals for the company
• if they are not achieve the target , so they must add innovation every step

BEFORE-AFTER EXPERIMENT

• evaluate effect on cost 
• may be easy to implement
• inducing a service level change 
• monitor the change in sale or service change in the past 
• my be easier to implement 

GAME PLAYING

• controlling business environment 
• generate sale consist with the cost of producing them
• element of demand uncertainly 

BUYER SURVEY

• gather customer information 
• to survey buyer or other persons who influence purchaser